Returns & Refunds
Easy 7-day returns on unopened items.
Eligibility
Unopened, unused products can be returned within 7 days of delivery. Because customised formulas are made specifically for you, opened custom products cannot be returned unless damaged or defective.
Damaged or wrong item
Contact us within 48 hours of delivery with photos and we will replace or refund your order.
Refunds
Approved refunds are issued to your original payment method within 5-7 working days.